Why use office/group mail for external communications?
At a methodological level, we recommend using the office / group e-mails for external communications.
This generates several advantages:
- they are automatically assigned, and therefore they are immediately visible, by all the people belonging to the addressee / sender office,
- colleagues are always aware of the state of communications and may eventually replace an absent colleague,
- if new people are included in the company, and therefore in specific offices, they immediately have access to all relevant communications.